Learning Team Reflection Essay

IntroductionIn business, timber refers measures of excellence and remaining free of defects, deficiencies, and significant variations. feeling products or services atomic number 18 brought about by the commitment to abide by certain streamers. These standards atomic number 18 put in place to maintain client or user satisfaction, ( production line Dictionary.com, 2014). In this paper, Learning team up A will discuss total quality management, ISO standards, how these standards are apply to improve an organization, benefits and challenges of these standards, and the role of the quality control department within an organization in relation to TQM and ISO standards. perfect Quality Management and ISOTotal quality management may be defined as managing the entire organization so that it excels on all dimensions of products and services that are important to the customer, (Jacobs, H., & Chase, R., 2011). The two primary finishings of total quality management (TQM) are to ensure that the product or service is carefully designed, and secondly, to ensure systems within the organization can systematically produce and design the product or service. TQM resembles Six Sigma to a great degree, but it is a unlike march. TQM centrees on ensuring standards and guidelines are actually reducing errors while Sigma looks to reduce defects, (Jacobs, H., & Chase, R., 2011).ISO are a series of standards used to measure quality. These guidelines are international guidelines established by the Internal Organization for Standardization. To gain evidence for these standards, the process takes greater than a year. ISO 9000 represents standards for the criteria that need to be met during manufacturing processes. ISO 14000 refers to rules or guidelines set for environmental management of industrial production. This standard simply promotes useful tools for businesses to help manage environmental impact, (Investopedia, 2014). Advantages of TQM and ISO in organizationsCustomer satisf action is the main goal for every organization. Customers are satisfied if they get a product or service that meets their expectation and if it is of join price. Total Quality management helps to provide this quality assurance for the customers. It helps the organization to make the needed corrections and improve production. Apart from satisfied customers, organizations also need to improve their efficiency and effectiveness of doing business. TQM places a focus on internal process that includes process alignment, consistent delivery and process productivity (CEBOS, 2012). With TQM, organizations will commit a longer term competitive edge. TQM is a philosophy that empowers all the employees and it promotes continuous and sustained improvement. Its elemental principle is that the cost of prevention is less than the cost of correction (Gharakhani, Rahmati, Farrokhi, & Farahmandian, 2013).Like TQM, ISO also provides benefits for a business. jibe to (ISO, 2014), when a company impr oves its operations, it saves cost. Having internationalized standards will improve operations and reduces operational expenses. Standards will help to enhance customer satisfaction and access new markets. It also helps companies to increase their productivity and stay in the competitive edge. ISO 9000, certification increases marketability and reduces product liability risks, because the quality of the product is enhanced. With the ISO 14000, organizations reduce their footprint in global environment. ISO14000 helps companies to save in energy consumption, reduce the cost of waste management, and improve corporate image among regulators, customers and the public (ISO, 2014).ReferencesBusiness Dictionary.com (2014). Quality. Retrieved from, Business Dictionary.com Web site http//www.businessdictionary.com/definition/quality.html Investopedia (2014). ISO 9000. Retrieved from, Investopedia Web site http//www.investopedia.com/ equipment casualty/i/iso-9000.aspInvestopedia (2014). ISO 1 4000. Retrieved from, Investopedia Web site http//www.investopedia.com/terms/i/iso-14000.aspJacobs, F., & Chase, R. (2011). Product and Service Design. In (Ed.), Operations and Supply Chain Management (13th ed., pp. 38-67). Boston, MA McGraw-Hill Irwin. CEBOS (2012). How gutter TQM Make Your Business More Successful?. Retrieved from, CEBOS Web site http//www.cebos.com/how-can-tqm-make-your-business-more-successful/ Gharakhani, D., Rahmati, H., Farrokhi, M. R., & Farahmandian, A. (2013). Total Quality Management and organizational Performance. American Journal of Industrial Engineering, 1(3), pp. 45-50. ISO. (2014). Benefits of International Standards. Retrieved from http//www.iso.org/iso/home/standards/benefitsofstandards.htm ISO. (2014). ISO 14000 Environmental management. Retrieved from http//www.iso.org/iso/home/standards/benefitsofstandards.htm